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You will be asked to provide electronic check or credit/debit card payment information when our scheduler calls you to schedule the installation.
Billing address information is only required if the billing address is not the same as the install address.
Note 1: The ability to achieve the advertised speeds is dependent upon many variables, some of which are your PC and how it is configured, the site that you are using to test your speed, wireless or wired connection, the time of day, the amount of traffic on the public Internet and more.
No Show/Late Cancellation Policy: If our installer arrives within the appointed time window and nobody is at home to permit the scheduled installation to take place or the homeowner cancels, we may, at our option, assess a $25 "No Show/late cancellation" fee.